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eBOOKS FOR EVERYDAY PEOPLE |
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All e-books advertised through EVERYDAYeBOOKS.INFO and sold by ClickBank are guaranteed.
Individual Publishers guarantee their product for 30 or 60 days. If for any reason you are unsatisfied with your purchase during that time, you can request and receive a 100% refund from the Publisher with no questions asked.
ClickBank’s Return Policy FAQ
1. What is ClickBank's return policy?
Our official return policy for all ClickBank products is as follows: ClickBank will, at its option, replace or repair any defective product within 8 weeks from the date of purchase. After 8 weeks all sales are final.
2. Do any ClickBank products have a different return policy?
Our publishers are not permitted to make any guarantee that conflicts with our return policy. However, we have an enormous inventory of products and it can be difficult to monitor all of them all the time. If you find a product with any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action.
3. How are customer inquiries handled?
When a customer reaches us by phone or email, our first response is to offer technical support for their product. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control in which case a refund may be processed. Note that refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.
4. What about customers who try to abuse the return policy?
Customers requesting serial or repeated returns will be blocked from further purchases.
5. What is the policy for returns requested within 8 weeks?
Customers requesting a return within 8 weeks of purchase may be approved by our customer service team if the customer provides evidence that their case merits a return. Publishers requesting a return within 8 weeks of purchase will have their request reviewed and usually approved by our customer service team.
6. What is the policy for returns requested after 8 weeks?
Customers requesting a return after 8 weeks will be directed to the publisher for technical support. Publishers may request a return of any card or check purchase up to 12 weeks after the date of the ClickBank customer's purchase. Regardless of who makes the request, we cannot approve a return on any Paypal purchase after 8 weeks have passed.
7. Is there any other reason why a sale might be reversed?
ClickBank has every incentive to keep customers happy by providing quality products and technical support. At times, we may reverse a sale in order to comply with: credit card industry rules, ACH industry rules, PayPal terms of service, US law, and requests from verified US judiciary or law enforcement agents. |
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Copyright© 2008 EVERYDAYeBOOKS— A directory of informational e-books written by professionals and non-professionals for individuals with everyday interests and everyday problems.
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